3G Sunset Announcement & Options

3G Sunset Announcement & Your Options for 4G Upgrade

Thank you for trusting PumpAlarm as your cellular alarm solution. We hope that you chose us, and have stayed with us, because you value the reliable, innovative and cost-effective products and services we provide. That reliability is due in part to the use of the cellular network to send and deliver your alarm notifications. The reality of cellular technology is that it is always advancing and such advances lead to the retirement of older networks and technologies such as 2G, 3G, etc.

Verizon is phasing out its 3G data network. This sunset affects every customer using a 3G device on the Verizon network, not just PumpAlarm’s customers.

The sunset date is December 31, 2019. Your existing PumpAlarm device will no longer be active after this date. In the meantime, it will continue working as normal.

The 3G sunset is solely Verizon’s decision. PumpAlarm is dedicated to keeping all devices online while helping you select a new device that is right for your needs before the sunset date. We’re informing you now, so you can consider all of your options and act early before the final service cutoff date of December 31, 2019.

The 3G sunset is solely Verizon’s decision.

By December 31, 2019 all devices connected to a Verizon mobile network must be capable of running on at least the 4G/LTE spectrum. By phasing out 3G service, this will enable Verizon to free up bandwidth and add capacity to its 4G and LTE mobile Internet network.

If you have not replaced your existing device with one of our two suggested 4G options by December 31, 2019 your device will no longer function. We encourage you to reserve your 4G option early to receive a discount.

Continue to the “What Are My Options?” tab to learn more.

 

We know how disruptive cellular sunsets can be. When our customers aren’t happy, we aren’t happy, so we’re motivated to do everything we can to preserve our relationship with you. One step in that direction is offering a discount to customers who select one of our available 4G upgrade options.

You have two options if you wish to continue business with our team – we sincerely hope you do!

OPTION 1 OPTION 2

4G PUMPALARM DEVICE

DRIBOT® HOME FLOOD PREVENTION APPLIANCE*

The same device that you know and love, but with significant feature upgrades and expanded options like a built-in temperature sensor with the flexibility for you to set high and low points. A revolutionary replacement product for a home sump pump brought to you by the same team that has given you PumpAlarm.  This product was designed based on customer feedback to prevent the major causes of home flooding once and for all!

To compare these two products, please see comparison chart below.

Please note that discounts will decrease as the sunset date approaches, so we encourage you to make your decision early in order to reserve your selected device at the highest discounted rate. Your 4G PumpAlarm discount promo code is available in the email we sent you announcing the 3G Sunset. For pricing and a discount on the DriBot Home Flood Prevention Appliance, please contact us directly. Can’t locate your promo code? Contact sales@pumpalarm.com.

3G Sunset Announcement & Your Options for 4G Upgrade

OVERVIEW

Thank you for trusting PumpAlarm as your cellular alarm solution. We hope that you chose us, and have stayed with us, because you value the reliable, innovative and cost-effective products and services we provide. That reliability is due in part to the use of the cellular network to send and deliver your alarm notifications. The reality of cellular technology is that it is always advancing and such advances lead to the retirement of older networks and technologies such as 2G, 3G, etc.

Verizon is phasing out its 3G data network. This sunset affects every customer using a 3G device on the Verizon network, not just PumpAlarm’s customers.

The sunset date is December 31, 2019. Your existing PumpAlarm device will no longer be active after this dateIn the meantime, it will continue working as normal.

The 3G sunset is solely Verizon’s decision. PumpAlarm is dedicated to keeping all devices online while helping you select a new device that is right for your needs before the sunset date. We’re informing you now, so you can consider all of your options and act early before the final service cutoff date of December 31, 2019.

WHY?

The 3G sunset is solely Verizon’s decision.

By December 31, 2019 all devices connected to a Verizon mobile network must be capable of running on at least the 4G/LTE spectrum. By phasing out 3G service, this will enable Verizon to free up bandwidth and add capacity to its 4G and LTE mobile Internet network.

WHAT HAPPENS AFTER DEC. 31, 2019?

If you have not replaced your existing device with one of our two suggested 4G options by December 31, 2019 your device will no longer function. We encourage you to reserve your 4G option early to receive a discount.

WHAT ARE MY OPTIONS?

We know how disruptive cellular sunsets can be. When our customers aren’t happy, we aren’t happy, so we’re motivated to do everything we can to preserve our relationship with you. One step in that direction is offering a discount to customers who select one of our available 4G upgrade options.

You have two options if you wish to continue business with our team – we sincerely hope you do!

Option 1: 4G PumpAlarm Device

The same device that you know and love, but with significant feature upgrades and expanded options like a built-in temperature sensor with the flexibility for you to set high and low points.

Option 2: DriBot® Home Flood Prevention Appliance*

A revolutionary replacement product for a home sump pump brought to you by the same team that has given you PumpAlarm.  This product was designed based on  customer feedback to prevent the major causes of home flooding once and for all! 

To compare these two products, please see comparison chart below.

Please note that discounts will decrease as the sunset date approaches, so we encourage you to make your decision early in order to reserve your selected device at the highest discounted rate. Your 4G PumpAlarm discount promo code is available in the email we sent you announcing the 3G Sunset. For pricing and a discount on the DriBot Home Flood Prevention appliance, please contact us. Can’t locate your promo code? Contact sales@pumpalarm.com.

COMPARE PRODUCTS

YOUR CURRENT
PUMPALARM

The trusted and humble 1st Generation PumpAlarm device that has been serving you well since day one. We are thankful for your loyalty and hope to continue to serve your alarm monitoring needs with one of our new 4G options.

THE NEW 4G
PUMPALARM

The advanced 2nd Generation 4G PumpAlarm device that boasts additional capabilities you don’t have on your current device. Aside from being a 4G device, it has significant feature upgrades and expanded options like a built-in temperature sensor with the flexibility for you to set high and low points.

DRIBOT®
HOME FLOOD
PREVENTION APPLIANCE*

A revolutionary replacement product for a home sump pump brought to you by the same team that has given you PumpAlarm.  A product designed based on customer feedback, DriBot is for homeowners looking for a more comprehensive, all-in-one solution to preventing their home from flooding.

Watch How it Works Video

LEVEL OF PROTECTION AGAINST HOME WATER DAMAGE

Good

Better

Best

Company PumpAlarm.com, LLC PumpAlarm.com, LLC Dribot, LLC
Website www.pumpalarm.com www.pumpalarm.com www.dribot.com
Sump Pump No No Yes – Three Variable Speed 1/3 HP High Efficiency Pumps with ability to run 1, 2, or 3 pumps simultaneously.
Automatic Monthly Sump Pump Testing No No Yes – Ability to fill basin and test sump pump operation for added pump reliability. Why? Because a failed pump is one of the major reasons for home flooding.
Water Level Readings No No Yes – A level transducer allows for precise water level readings.
Sump Pump Data Reporting No No Yes – Records and Reports run times, GPMS, influent, and more.
*Available in a future update coming soon
Home & Away Modes No No Yes – DriBot can connect to your home security system. It will always try to run its monthly tests when you are Away so it does not disturb you.
Lighted & Self-Cleaning Sump Pit Basin No No Yes – The basin as bright LED lights so you can easily see into the pit. Plus, it is automatically cleaned during its monthly pump test which pumps away any built-up sediment.
Clear Sump Pit Basin Lid No No Yes – A clear basin lid allows you to see the inner workings of your pit. Plus, it is sealed for odor and radon protection.
Mobile App No No Yes – A custom app allows you to check-in on your sump pump any time, any place.
Interactive Screen No No Yes – Full-color intuitive display for reporting and control.
Bluetooth Capabilities No No Yes – Allows for easy software upgrades as needed.
Wi-Fi Capabilities No No Yes – Utilizes WiFi with cellular backup.
Input Customization No Yes – Customize all input names, alarm time delays, and alarm state. Yes – Customize all input names, alarm time delays, and alarm state.
*Available in a future update coming soon
Antenna Extension No Yes – Waterproof External Antenna Extension. Yes – Waterproof External Antenna Extension.
Alert Delivery Cellular Text Alerts Cellular Text Alerts WiFi Text Alerts with Cellular Backup via Text & Mobile App
Audible Local Alarm Yes Yes Yes
Remote Silence No Yes – Ability to silence the local alarm via text. Yes – Ability to silence the local alarm via text or mobile app.
Caller ID (Only accepts commands from known phone numbers for added security) No Yes Not applicable. Commands are sent through the phone app.
Float Switch Single Float Switch Single or Dual Float Switch Triple Back-Up Float Switches (One for each of the 3 sump pumps)
Backup Battery Backup Battery Power (4) AAA Backup Battery Power (4) AA Internal Backup Batteries 800 maH (Included) + Dual Backup Batteries (2) Sealed Lead Acid 75-100 aH (Not included)
Standard Inputs 2 Sensor Inputs 4 Sensor Inputs 2 Sensor Inputs (Included) + Automation hub that can monitor mechanical room with expansion pack (Available soon as a product expansion)
Power Loss Monitoring Yes Yes Yes
Temperature Monitoring Low Temperature Sensor Only (below 45 degrees) *Additional input required Built-In Temperature Sensor for Adjustable High / Low Temperature Monitoring (-30 to 140 F) Built-In Temperature Sensor for Adjustable High / Low Temperature Monitoring (-30 to 140 F)
*Available in a future update coming soon
Additional Sensor Options Low Temperature Sensor 1) Dual Float Switch Sensor
2) Sewage Float Switch Sensor
 Expandable IO to monitor your entire mechanical room
*Available in a future update coming soon
Easy Self-Installation Yes Yes Yes
Sump Pump & Component Replacement Plan No No Yes – Subscribers of the DriBot Advantage plan will receive free sump pump replacements when the useful life of their pumps near expiration. This program also covers the replacement of other components.
Warranty 1 Year Warranty 1 Year Warranty 18 Month Warranty with options for a Lifetime Warranty

PRICE

$219.00

Contact Us for Pricing
888-454-5051
sales@pumpalarm.com

YOUR DISCOUNT OFFER

Use the Promo Code you received from us via email to unlock your discounted price at checkout. Questions? Contact sales@pumpalarm.com

Contact us today to receive up to 15% off a DriBot Home Flood Prevention system.

RESERVE YOUR SELECTED 4G OPTION TODAY WITH A PRODUCT PREORDER

Reserve Your 4G PumpAlarm Today!
Reserve Your DriBot Today!
Download Product Comparison Chart
Reserve Your 4G PumpAlarm Today!

OR

Reserve Your DriBot Today!

Questions or Concerns?

Contact us at
support@pumpalarm.com
or 1-888-454-5051

*DriBot® is a product of Dribot, LLC. DriBot is a registered trademark with patents pending. Dribot, LLC is not affiliated with PumpAlarm.com, LLC. Go to www.dribot.com for more information.