We accept returns for exchange or refund 30 calendar days after delivery of the product. After 30 calendar days, returns are accepted at our sole discretion and may include a 15% restocking fee. Items must be in “new, unaltered and unused condition”.
Our products are designed specifically for cellular networks in the USA utilizing a CDMA radio. We can only ship to the lower 48 states and Hawaii at this time.
Standard water sensors only beep once they notice water, which is fine if you’re near your alarm. What happens if you’re not home, or sound asleep 2 floors above? We’ve all heard horror stories of a standard water alarm that was sounding but did not alert anyone to the problem. Our unit helps solve this […]
Yes, our unit is covered by our standard warranty, which is good for six (6) months from the purchase date and covers all manufacturing defects.
In the box you will receive:
1- Cellular Alarm Unit
1- AC Power Adapter
6- Mounting Straps
1- Quick Start Installation Guide
We have configurable sensor options that may be included:
– Digital Water Sensor (15′ lead length)
– Digital Float Switch (15′ lead length)
– Digital Float Switch (30′ lead length)
– 45 deg F Low Temperature Sensor
There are solutions on the market that will call you when high water is spotted in your sump pit. But, do you already have a phone cord run to your sump pit area? What happens if you don’t have home phone service, which happens quite regularly nowadays. PumpAlarm.com devices don’t require a phone line, a […]