I haven’t received my 4G PumpAlarm device yet. When will it ship?

If you are an existing customer that purchased a 4G PumpAlarm using one of the SUNSET 10% off promo codes, your order is considered a “Preorder.” By placing a preorder, you are reserving your 4G PumpAlarm unit for delivery prior to the sunset on December 31, 2020 (new 3G Sunset Extension date). With the high demand for 4G radios by other companies like us who are making the transition to 4G, it is important that you place a preorder early. We will be working to ship 4G orders as quickly as possible in the order that they are received. Thank you for your patience and understanding.