Your Sump Pump Failed! What now? Hopefully you had a high water alarm and found out your pump failed before water damaged your basement. If so, understanding the stakes is important, you must move swiftly to prevent water from entering your basement or other living space. Read these tips to better prepare your response to high water alerts.

First, is there power to your pump? You’d clearly recoginize if you lost power to your house, especially if you have a power alarm like the PitBoss, that sends text message alerts.

If you haven’t completely lost power, are you sure the circuit to your pump works? If you don’t have a voltage/outlet tester, then you can use your favorite lamp, or even a phone charger; plug it in, do they work?

There are three main options when it comes to avoiding water damage during a power outage.

Battery Backup

As their name states, they backup your main power source with a battery powered source that will run your sump pump.

Water Powered Backup

These are really nice, as long as you pay your water bill. They will flush all water out of your pump should it reach a certain level (kind of like a toilet works). So, even if your power goes, you’ll still have a way to flush excess water.

Whole Home or Portable Generator

This one is pretty self explanatory. Fill her with fuel, pull the cord and out comes wonderful electricity to power your sump pump.

In your time of electrical need, you have to ask yourself if you have one of the three items listed above. If you haven’t already installed the water powered backup and you’re already taking on water, I would run to the store and by a portable generator. It will come in handy after the flood is averted anyways, so it’s a win-win.

Electricity is a major cause for concern, but another issue may cause wet floors as well. What happens if your pump fails? Your battery powered, a/c generating devices can’t help that.

If water is rising and your pump is humming then you could be faced with an impellor clog. Small debris may enter your sump pit and become lodged inside your sump pump’s impellor. The impellor is used to pull water from the bottom of your sump pit through your discharge pipe and finally outside your basement. If it’s not spinning, then water is not moving where you want it.

UNPLUG YOUR SUMP PUMP! Never fiddle with your sump pump while it’s plugged in. For one, water and electricity are really dangerous together, secondly, moving parts can pinch or even remove fingers. Both of which are much worse then a bit of water on your floor.

If water is rising quickly, then you’ll want to plug in your backup pump. After you’ve gotten your rising water solved, turn back to the siezed pump. Here’s a nice little guide on what it takes to unclog your sump pump impellor.

If your pump isn’t making a noise, but isn’t pumping water, then you may also have a problem with your float switch. The float sits in your sump pit and when water rises it tips over and turns on your sump pump. Take the lid off your sump pit and see if there is debris in the way of the float switch.

A pump that is neither pumping nor humming is one that is of no use to you. If it’s not pumping water, set it aside. You’ll want to follow the steps above and either plugin your backup pump or call a professional.

Once the water has returned to it’s normal levels, you can tinker with your pump to diagnose the problem.

The safe and general rule of thumb…

Have a sump pump, have a backup pump for your sump pump that can be powered by backup battery, then backup your battery backup with a PitBoss Cellular Pump Alarm. It’s the only backup device that sends a text message when high water or power outage is detected at your sump pump.

Don’t Let Water Damage Cost You Thousands! Get a PitBoss Cellular Water and Power Alarm.